Email like an OVO pro

7 tips to avoid becoming the ‘Reply-All hero’

We all get plenty of emails every day. Luckily, at OVO, a few simple rules make inboxes much more pleasant. Here’s the short version:

1. Subject lines are sacred 
Always start with OVO: …
👉 Example: OVO: Project X – who wants to help? instead of Quick question.

2. Reply All is not a hobby
Reply only to those who really need to know.
Colleagues love many things – a full inbox is not one of them.

3. BCC = your best friend 
Use BCC for big groups, and keep CC to a minimum.
Not everyone needs to read everything (and that’s okay).

4. Short mails = happy mails
State your point in the first two lines.
Novels belong in libraries, not inboxes.

5. Use group addresses wisely

Minutes, agendas, key updates = perfect.

Questions or comments = better by phone or in a meeting.

6. No “thank you” mails
A smile or a quick word in person often works better than another email.

7. Weekend = inbox-free 🌴
The OVO team doesn’t read emails in the evening, on public holidays, or weekends.
Urgent? Call, don’t mail.

 

✨ With these rules, your inbox becomes a zen place – for you and your colleagues.


Read the full email policy here

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